Technology is part of our culture. We bear responsibility. Responsibility is reflected in our actions, now and for the future. This responsibility commits us towards the society, the customers, the employees and the suppliers. The term quality is an important part of our management philosophy and comprises all business areas and function categories.
It is our objective to offer products and services of excellent quality and best benefit to our customers.
We wish to have satisfied customers with lasting confidence in our service range, from advice and problem solution via delivery and assembly to the after-sales service. The opinion of our customers is the decisive quality criterion for us.
Significant factors for the achievement of an optimal customer satisfaction are the identification of and the following compliance with the requirements regarding product or service that are defined by the specifications of the customer and by the laws and standards in effect. The optimal identification of and compliance with these requirements are thus an essential obligation of all employees and represent a principal business objective.